乐播传媒ReachFAQs

What is 乐播传媒Reach?


In order to help students develop and maintain strong connections with faculty and staff across campus, and to enhance student success, 乐播传媒 utilizes an online tool called, 乐播传媒Reach. The purpose of 乐播传媒Reach is to help students succeed by connecting the student to faculty and staff that are in a position to help by virtue of their role with the student. For example, a student will have a connection with their instructor as well as their advisers in 鈥淢y Success Network鈥� within 乐播传媒Reach, which will help to facilitate communication between them by using 鈥渇lags鈥� raised in 乐播传媒Reach.

What is 鈥淢y Success Network鈥�?


Your Success Network is a central location where you can see all of your connections with faculty and staff that have a connection with you during that particular semester. For example, if you are taking courses during the Fall semester you will see a list of all of your instructors, your academic advisor, Student Support Advisor, department chair, as well as anyone else who has a connection with you during the semester.

Once you complete the Fall semester and move into the Spring Semester your connections may change based on the courses you are taking. You may continue to have the same advisers but you may have different instructors for that term.

Students will also be able to schedule appointments with their connections through their Success Network as well as see their contact information.

How does 乐播传媒Reach impact students?

+Raising Concerns

If a student is having difficulty in a class, an Instructor can raise a concern (also called a flag) in 乐播传媒Reach which will automatically send an email to the student, as well as their advisers, letting them know that the student needs additional help in order to be successful in the course. The 鈥渇lag鈥� being raised is part of the Early Alert System within 乐播传媒Reach and could be based on a number of factors including:

  • Poor Attendance
  • Low Quiz/Test Scores
  • Missing Assignments
  • Danger of Failing
  • Co-Curricular Concerns

When a flag has been raised by an Instructor, the student will receive a notification in the form of an email. The student should reach out to the Instructor in order to discuss the reason for raising the flag and develop a strategy to improve. Advisers may also reach out to provide additional support.

+Assigning Tasks

Faculty and staff who have a connection with the student can also assign tasks to individual students within 乐播传媒Reach, such as:

  • Meet with me (Instructor or staff)
  • Meet with Student Support Advisor
  • Meet with your Academic Advisor
  • Visit Academic Support Services

If you are assigned a task through 乐播传媒Reach you will want to follow through with completing the task. Once the task is completed, 乐播传媒Reach will show the status of the task as resolved.

+Scheduling Appointments

Students can login to 乐播传媒Reach and schedule an appointment, with the faculty/staff in My Success Network, during the office hours as set by the individual, and include a description as to why they need to meet. Once the meeting is saved, all appropriate people are notified.

+Ask For Help

Students can also choose to ask for help within 乐播传媒Reach. These are the current concerns for which a student can ask for help:

  • Academic Advising / Academic Requirements
  • Academic Performance
  • Medical / Mental Health Concern
  • Personal Concern

The appropriate individuals on campus (instructors or advisers) will be notified regarding the student鈥檚 need for help and will reach out to the student.

How will this help empower students?

Students can login to 乐播传媒Reach and see all faculty and staff that currently have a connection with them by virtue of their role for that particular term. In 乐播传媒Reach a student can schedule a meeting with those in their Success Network or click on the 鈥淎sk for Help鈥� icon in order to facilitate someone reaching out to the student.

乐播传媒Reach can help students find the right people to reach out to for guidance regardless of the problem. Students can actively connect with faculty and staff who are in a position to help the student be successful in and outside the classroom.

Students can do the following in 乐播传媒Reach:

  • Setup a profile and communications preference
  • Make and track appointments with advisers, instructors, or others in their 鈥淪uccess Network鈥�
  • Review flags raised and respond
  • Find and connect to faculty and staff
  • Ask For Help

How will 乐播传媒Reach notify students when a flag is raised?

When a flag is raised the student will receive an email from 乐播传媒Reach@bates.edu notifying them and will include the following content:

  • Subject
  • Student鈥檚 name
  • Instructor鈥檚 name
  • Course Name
  • Comments
  • Information regarding your next steps

乐播传媒Reach will notify the student via email for other related events, such as assigning a task. However, a student may access 乐播传媒Reach at any time to view their profile and see if there are any outstanding concerns that need to be resolved.

乐播传媒Reach will send notifications to your current 乐播传媒 College email address.

How do students access 乐播传媒Reach?

There are currently three ways in which a student can access 乐播传媒Reach:

You must be an Active/Current student. If you access 乐播传媒Reach through the link in either Lyceum or Garnet Gateway, you simply click on the link for 乐播传媒Reach. However, if you access 乐播传媒Reach via , you will need to enter your 乐播传媒 College username and password.

Will there be training materials for 乐播传媒Reach?


Absolutely. In fact, you can find additional resources to help you navigate 乐播传媒Reach by clicking on one of the links below. This includes documentation, videos and training classes scheduled throughout the current semester. We will continue to update our training materials and schedule additional classes throughout the semester.