For Students – Important Information
Contact Facility Services on line , by e-mail at facility-work-request@groups.bates.edu, or by phone at 207-786-6449 for problems associated with:
- All general maintenance and repair needs in residence halls
- Bathroom toilets, sinks, showers, urinals, towel bars
- Window shades/screens
- Insects/pest control
- 乐播传媒 furniture including lofting/bunking beds and guest mattresses
- Key/lock problems
- Luggage: Airline delivery of lost luggage is received at Cutten Maintenance Building loading dock
- Room temperature issues: Check our website for additional information about heating and cooling
- Washer/dryer: Vendor information is posted directly at machines. If in doubt contact Facility Services
Check with your building Custodian for: cleaning supplies, light bulb changes, paper towels, and toilet paper
Will Facility Services enter my room when I鈥檓 not there?
Yes, we need to enter rooms to make repairs if a work order is submitted. We will always respect a student鈥檚 privacy and belongings. Unless it is an emergency, we do not enter student rooms prior to 9:30 am.
What if I have an issue after hours?
If you have a facilities emergency after hours contact Campus Safety at 207-786-6254. They will assess the issue and call in someone to fix your problem is it can鈥檛 wait until the next day.
Other Helpful Campus Services
ILS: 聽Contact the IT Service Desk online at or at 207-786-8222 for cable, internet, or wifi problems
Washer/Dryer Card problems: College Store at 207-786-6121
Environmental Health and Safety: 207-786-8226
Accessible Education and Student Services: Either online here or by phone at 207-786-6222
Packages/Mail: Post & Print at 207-786-6098
Lost keys/IDs: Access Control at 207-786-6379
Bicycles: A list of bike racks and storage areas is available
Events: Reserve through 乐播传媒 Events at .
Room and Services Information: See /housing/main/room-information/
Year-end information: Vacated rooms that are not left in broom clean condition will be assessed a $50 per person fee. 鈥淏room clean condition鈥� means that the occupant removes anything that was not originally in the room when they entered; free of all debris, personal effects, and at a minimum, swept clean after their belongings have been removed. Extra brooms and vacuums will be available in the dorms for your use. DO NOT leave items behind in your room. We clean when you vacate and any items left behind are disposed of or donated to charity.
NO 乐播传媒 furniture may be removed from student rooms. Fees and damage charges will apply.
NO summer storage is available on campus, including bikes. A list of off-campus storage is available here
Questions? Check our website: or call us at 207-786-6449.