  {"id":110,"date":"2011-08-15T15:26:24","date_gmt":"2011-08-15T15:26:24","guid":{"rendered":"https:\/\/www.bates.edu\/ils\/?page_id=110"},"modified":"2024-10-01T11:30:51","modified_gmt":"2024-10-01T15:30:51","slug":"user-services","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/ils\/staff\/offices\/user-services\/","title":{"rendered":"Academic and Client Services"},"content":{"rendered":"<h3>Mission<\/h3>\n<p>Academic and Client Services staff are responsible for supporting the variety of technology needs for all members of the ÀÖ²¥´«Ã½ community.<\/p>\n<h3>Departments<\/h3>\n<h4>Curricular and Research Computing<\/h4>\n<p>Pettengill G11 \u2022 786-6386 \u2022 <a href=\"mailto:mhanraha@bates.edu\">mhanraha@bates.edu<\/a><\/p>\n<p>The Curricular and Research Computing Group provides the faculty and students at ÀÖ²¥´«Ã½ with academic technology support that promotes the adoption of appropriate technologies across the spectrum of teaching, learning, and research. We offer a wide range of programs and services that help further the creative and innovative practices that characterize our faculty&#8217;s pedagogical and scholarly achievements.<\/p>\n<h4>Classroom and Event Support<\/h4>\n<p>G67 Pettengill \u2022 786-8222 \u2022 <a href=\"mailto:stiner@bates.edu\">stiner@bates.edu<\/a><\/p>\n<p>The Classroom Technologies Office supports all the audio and visual equipment in classrooms and presentation spaces on campus.<\/p>\n<h4>Digital Media Studios<\/h4>\n<p>Ground Floor, Pettigrew Hall \u2022 786-6394 \u2022 <a href=\"mailto:digitalmedia@bates.edu\">digitalmedia@bates.edu<\/a><\/p>\n<p>The Digital Media Studios supports all digital video and audio editing on campus and Video on Demand streaming for ÀÖ²¥´«Ã½ College.\u00a0<a href=\"https:\/\/www.bates.edu\/digital-media\">more&#8230;<\/a><\/p>\n<h4>IT Service Desk<\/h4>\n<p>Ladd Library \u2022 786-8222 \u2022 <a href=\"mailto:helpdesk@bates.edu\">helpdesk@bates.edu<\/a><\/p>\n<p>Assistance with computing hardware, software &amp; network troubleshooting.<\/p>\n<h4>Language Resource Center (LRC)<\/h4>\n<p>Roger Williams 105 \u2022 786-6386 \u2022 <a href=\"mailto:sfuegen@bates.edu\">sfuegen@bates.edu<\/a><\/p>\n<p>The ÀÖ²¥´«Ã½ College Language Resource Center is the campus home for multilingual computing and curricular development. It offers a wide range of support and services for non-English language acquisition, including technological guidance, the development of curricular materials, lab and classroom support, online streaming of audio and video, and a collection of virtual resources. The LRC supports faculty and students in the creation of innovative new projects that enhance language teaching and learning.<\/p>\n<h2>Staff<\/h2>\n<p>See the ILS <a href=\"https:\/\/www.bates.edu\/ils\/staff\/organization-chart#academic-client-services\">Staff Organization Chart<\/a>.<\/p>\n\n\n<h4 class=\"wp-block-heading\">VizLab<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Coram Library \u2022\u00a0\u00a0<a href=\"mailto:vizlab@bates.edu\">vizlab@bates.edu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ÀÖ²¥´«Ã½ Imaging and Computing Center supports the College\u2019s liberal arts and sciences mission by expanding the capabilities of ÀÖ²¥´«Ã½ scholars, artists, researchers, and professionals as they investigate, visualize, create, and communicate knowledge. <a href=\"https:\/\/www.bates.edu\/curricular-research-computing\/facilities\/vizlab\/\" data-type=\"link\" data-id=\"https:\/\/www.bates.edu\/curricular-research-computing\/facilities\/vizlab\/\" target=\"_blank\" rel=\"noreferrer noopener\">more&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mission Academic and Client Services staff are responsible for supporting the variety&hellip;<\/p>\n","protected":false},"author":1559,"featured_media":0,"parent":56,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_hide_ai_chatbot":false,"_ai_chatbot_style":"","associated_faculty":[],"_Page_Specific_Css":"","_bates_restrict_mod":false,"bates_author_byline_override":"","_hide_page_title":false,"_header_override":"","_template_width_override":"","_dimp_site_id":"","_dimp_override_contact":false,"_table_of_contents_display":false,"_table_of_contents_location":"","_table_of_contents_disableSticky":false,"_is_featured":false,"_sidebarChoice":"none","footnotes":"","_bates_seo_meta_description":"","_bates_seo_block_robots":false,"_bates_seo_sharing_image_id":0,"_bates_seo_sharing_image_twitter_id":0,"_bates_seo_share_title":"","_bates_seo_canonical_overwrite":"","_bates_seo_twitter_template":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/users\/1559"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":14,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":9456,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110\/revisions\/9456"}],"up":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/56"}],"wp:attachment":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}